Terms and Conditions
Terms of Use
Please read these terms of use carefully before using this Site or our Mobile App.
Contents
1. Introduction
1.1 These Terms of Use govern your use of our website (www.ALDI.co.uk) and our associated domains (our “Site”). These Terms of Use apply whether you are accessing our Site through an internet browser or through an ALDI "App" (our "App"). These Terms of Use apply whether you are a guest or a registered user. By using our Site / App, you accept these Terms of Use in full. If you disagree with these Terms of Use or any part of them, you must not use our Site / App.
1.2 Other Applicable Terms: These Terms of Use refer to the following additional policies and terms, which also apply to your use of our Site and the App:
- our Privacy Notice, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. You consent to such processing by using our Site / App;
- our Content Management Policy, which governs how we deal with content which you submit to us; and
- Please note our Click & Collect service has been discontinued.
2. Who We Are
2.1. We are ALDI Stores Limited. We are registered in England & Wales under registration number 02321869. Our registered address is Holly Lane, Atherstone, Warwickshire, CV9 2SQ. Our VAT number is GB813053468.
3. Contacting Us
3.1. We welcome questions and comments regarding these Terms of Use. If you would like to contact us please refer to the “Contact Us” page of our Site or use the links provided in the App.
4. Changes to Our Site and Our App
4.1. We may update our Site and our App from time to time, and may change the content at any time. In addition, any part of our Site / App may be out of date at any given time, and we are under no obligation to update it. As such, we do not guarantee that our Site, our App, or any content on them, will be complete, accurate or free from errors or omissions.
4.2. Software updates for the App may be issued from time to time. Depending on the update, you may not be able to use our App until you have downloaded the latest version of our App and accepted any new terms.
5. Changes To These Terms Of Use
5.1. We may revise these Terms of Use at any time by amending this page. We recommend that you check this page from time to time to take note of any changes we have made, as they are binding on you if you continue to use our Site or our App.
5.2. These Terms of Use were last updated on 06/02/2025.
6. Access To Our Site and App
6.1. General Access:
6.1.1. We reserve the right to restrict access to areas of our Site and our app, or indeed our whole Site and App, at our absolute discretion.
6.1.2. Our Site, and our App, are directed to people residing in the United Kingdom. We do not represent that content available on or through our Site or App is appropriate or available in other locations. If you choose to access our Site or App from outside the United Kingdom, you do so at your own risk.
6.1.3. We may limit the availability of our Site or App or any service or product described on our Site or App to any person or geographic area at any time.
6.2. User Access:
6.2.1. You will be asked to verify your e-mail address when you first register at https://groceries.aldi.co.uk/en-GB/.
6.2.2. If we provide you with a user ID and password (or any other piece of information as part of our security procedures) to enable you to access restricted areas of our Site or our App or other content or services, you must ensure that they are kept confidential.
6.2.3. You must promptly notify us by contacting our Customer Service Team if you become aware of, or suspect any unauthorised use of your account, user ID or password.
6.2.4. You must not use any other person's user ID and password to access our Site or our App, unless you have that person's express permission to do so.
6.2.5. We may disable your user ID and password at our absolute discretion without notice or explanation.
7. Use Of Our App
7.1. Permission to use the device: You will be assumed to have obtained permission from the owners of the device used to download or stream a copy of our App. You, or the owner of that device, may be charged by your and their service providers for internet access on the device. You accept responsibility for the use of our App on or in relation to the device.
7.2. License: In consideration of you agreeing to abide by these Terms of Use, we grant you a non-transferable, non-exclusive licence to use our App on the device, subject to these terms and the other applicable terms described above. We reserve all other rights.
7.3. Licence Restrictions: Except as expressly set out in these Terms of Use or as permitted by any local law, you agree:
- not to copy our App unless such copying is incidental to normal use of our App, or where it is necessary for the purpose of back-up or operational security;
- not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify our App;
- not to make alterations to, or modifications of, the whole or any part of our App, or permit our App or any part of it to be combined with, or become incorporated in, any other programs;
- not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of our App or attempt to do any such thing except to the extent that (by virtue of section 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of our App with another software program, and provided that the information obtained by you during such activities:
- is used only for the purpose of achieving inter-operability of our App with another software program;
- is not unnecessarily disclosed or communicated to any third party without our prior written consent; and
- is not used to create any software that is substantially similar to our App;
- not to provide or otherwise make available our App in whole or in part (including object and source code), in any form to any person without our prior written consent; and
- to comply with all technology control or export laws and regulations that apply to the technology used or supported by our App.
7.4. Third Party Licences: Any third party or ‘open-source’ licences used in or in relation to our App will be as described within our App itself.
8. Acceptable Use
8.1. When using our Site you must not:
- use our Site or our App in any way that breaches any applicable local, national or international law or regulation, or in any manner inconsistent with these Terms of Use;
- use our Site or our App fraudulently or maliciously, for example, to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious software;
- infringe our intellectual property rights or those of any third party in relation to your use of the Site or our App;
- conduct any systematic or automated data collection activities on or in relation to our Site or our App without our express written consent (such as scraping, data mining, data extraction and data harvesting);
- use our Site or our App to transmit or send unsolicited commercial communications, nor for any purposes related to marketing, without our express written consent; or
- access, interfere with, damage or disrupt (whether through our Site or our App): any part of our Site or our App, any equipment or network on which our Site is stored, any software used in the provision of our Site or our App, or any equipment or network or software owned or used by any third party.
9. Product Availability and Pricing
9.1. The products advertised on our Site and our App are available while stocks last. We offer no guarantee that any particular product will be available on our Site and our App at any time, and reserve the right to withdraw products from sale or remove them from our Site and our App without warning.
Not all products that are displayed on our Site our App are necessarily available for purchase in our stores.
9.2. Product packaging and prices are correct at time of uploading and may be subject to change.
9.3. Products and prices shown on the Site will generally match those available in store but should be treatd as a guide only. There may be circumstances in which the price in store is different. The definitive price is the one listed in store at the point of purchase. Click here to see more of our Scottish range.
10. Intellectual Property
10.1. Our Intellectual Property:
10.1.1. We are the owner or the licensee of all intellectual property rights in our Site, our App, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
10.1.2. You may print off one copy, and may download extracts, of any page from our Site or our App for your personal use.
10.1.3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
10.1.4. Our status (and that of any identified contributors) as the authors of content on our Site and our App must always be acknowledged.
10.1.5. You must not use any part of the content on our Site or our App for commercial purposes without obtaining a licence to do so from us or our licensors.
10.1.6. If you print off, copy or download any part of our Site or our App in breach of these Terms of Use, your right to use our Site or our App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
11. Exclusion Of Liability
11.1. Domestic and private use: Please note that we only provide our Site and our App for domestic and private use. You agree not to use our Site or our App for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
11.2. Exclusion of implied terms: To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site / App or any content on it, whether express or implied.
11.3. Viruses: We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or our App or to your downloading of any content on it, or on any website linked to it.
11.4. Third-party websites: We assume no responsibility for the content of websites linked on our Site or our App. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
11.5. Liability which cannot be excluded: Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
11.6. Use of our App: You acknowledge that our App has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of our App meet your requirements.
12. Breaches To Our Terms Of Use
12.1. Without prejudice to our other rights under these Terms of Use, if you breach these Terms of Use in any way, or if we reasonably suspect that you have done so, we may, without limitation:
- send you one or more formal warnings;
- temporarily suspend, or permanently prohibit, your access to our Site / App;
- block computers using your IP address of other unique identifier from accessing our Site / App;
- contact your internet services provider, the law enforcement authorities, or any relevant regulatory authority regarding your use of, and access to, our Site / App;
- bring court proceedings against you for breach of contract or otherwise;
- suspend and/or delete your account on our Site / App;
- require you to delete or remove our App from all devices, immediately destroy all copies of our App then in your possession, custody or control and certify to us that you have done so;
- remotely access the device and remove our App from it: and/or
- delete and/or edit any or all of your user generated content.
12.2. Where we suspend or prohibit or block your access to our Site / App or a part of our Site / App, you must not take any action to circumvent such suspension or prohibition or blocking (such as creating and/or using a different account).
13. Linking To Our Site
When using our Site / App you may:
- link to any page of the Site / App (provided you do so in a way that is fair and legal, does not damage our reputation or take advantage of it and remove such links if we ask you to do so);
- not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists; and
- not frame our Site / App on any other website.
14. Trade Marks
14.1. ALDI STORES LTD and our logo are trade marks belonging to us. We give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.
14.2. The other registered and unregistered trade marks or service marks on our Site / App are the property of their respective owners. Unless stated otherwise, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.
15. Competitions
15.1. From time to time we may run competitions, free prize draws and/or other promotions on our Site / App. These will be subject to separate terms and conditions (that we will make available to you as appropriate).
16. Legal Details
16.1. Assignment: We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms of Use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms of Use.
16.2. Severability: Each of the paragraphs of these Terms of Use operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
16.3. Exclusion of Third Party Rights: These Terms of Use are not intended to benefit, or be enforceable by, any third party. As such, the exercise of our respective rights in relation to these Terms of Use is not subject to the consent of any third party.
16.4. Law and Jurisdiction: These Terms of Use are governed by English law and you can bring legal proceedings in respect of them in the English courts. If you live in Scotland you can bring legal proceedings in respect of them in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of them in either the Northern Irish or the English courts.
Terms and Conditions of Use For Aldi Physical Gift Cards (UK) - Website Terms
1. Introduction
1.1. We are ALDI Stores Limited (Company No: 2321869) (ALDI). Our registered office is at Holly Lane, Atherstone, Warwickshire, CV9 2SQ.
1.2. These terms set out the basis on which you may use ALDI Gift Cards. They do not affect your legal rights.
1.3. Use of an ALDI Gift Card constitutes your acceptance of these terms.
2. Using your Aldi Gift Card
2.1. ALDI Gift Cards:
- should be treated as you would treat cash;
- can be used in any ALDI store in the United Kingdom;
- can be combined with other ALDI Gift Cards;
- can be given freely to any other person (who ALDI will then consider the proper bearer of that ALDI Gift Card);
- are only valid for five years (or one year in the case of Mamia gift cards) from the date they are purchased (any amount left on an ALDI Gift Card after this date shall be forfeited without notice to you);
- have no value until a balance is loaded to them by ALDI (ALDI may load such balances at its discretion and set minimum and maximum amounts for such balances);
- purchased in the UK cannot be used in ALDI’s stores in the Republic of Ireland; and (h) purchased in the Republic of Ireland cannot be used in ALDI’s stores in the UK.
2.2. If the value of a purchase you make with an ALDI Gift Card is:
- greater than the balance of the ALDI Gift Card being used, you will need to pay the difference by alternative means; or
- less than the balance of the ALDI Gift Card being used, the remaining balance will remain on the ALDI Gift Card.
2.3. You can check the initial and subsequent balances for ALDI Gift Cards at checkouts in-store.
2.4. If any item purchased with an ALDI Gift Card is subsequently refunded or exchanged for an item of a lower value, ALDI may add any money owed to you to the remaining balance on an ALDI Gift Card and/or provide you with paper gift vouchers of an equivalent value.
3. Restrictions on the use of your Aldi Gift Card
3.1. ALDI Gift Cards:
- cannot be exchanged for cash, change, vouchers or alternative gift cards;
- cannot be returned or refunded, except in accordance with your legal rights (for example in the event they are faulty because they were not made to a satisfactory quality); and
- are not a cheque guarantee, credit or charge card.
3.2. ALDI Gift Cards cannot be used for the purchase of:
- ALDI or third party gift cards; or
- lottery tickets, scratchcards or related material.
3.3. ALDI reserves the right to refuse to accept an ALDI Gift Card which ALDI believes has been duplicated or which ALDI otherwise suspects to be connected with fraudulent or malicious activity.
4. Legal
4.1. ALDI will not:
- be liable for lost or stolen ALDI Gift Cards (or any amounts held on such cards);
- keep money deposited on ALDI Gift Cards separate from its own funds; or
- pay interest on ALDI Gift Card balances.
4.2. ALDI Gift Card balances are not covered by the Financial Services Compensation Scheme or the Financial Ombudsman Service. Such sums may be lost in the unlikely event that ALDI becomes insolvent.
4.3. Subject to your legal rights as a consumer, ALDI reserves the right to:
- amend these terms and conditions at any time; and
- take such actions in respect of the use and sale of ALDI Gift Cards that it, in its discretion, deems necessary to protect its commercial interests (including the cancellation or suspension of ALDI Gift Cards).
4.4. ALDI Gift Cards and these terms are governed by English Law and the non-exclusive jurisdiction of the English Courts is applicable to any dispute in relation to these terms and/or the ALDI Gift Cards.
Terms and Conditions of Use For Aldi Digital Gift Cards
Version 2: 06 February 2025
1. Introduction
1.1. The ALDI company you deal with depends on the denomination of your ALDI Digital Gift Card:
- if it is pound sterling (£), we are ALDI Stores Limited (registered in England and Wales with Company No: 2321869). Our registered office is at Holly Lane, Atherstone, Warwickshire, CV9 2SQ; and
- if it is euro (€), we are ALDI Stores (Ireland) Limited (Company No: 294035). Our registered office is at 67-68 Fitzwilliam Square Dublin 2.
1.2. These terms set out the basis on which you may use ALDI Digital Gift Cards. They do not affect your legal rights.
1.3. Use of an ALDI Digital Gift Card constitutes your acceptance of these terms.
2. Using your Aldi Digital Gift Card
2.1. You should print a copy of your Digital Gift Card and present it to the cashier at the checkout of a store that accepts them (not all regions accept ALDI Digital Gift Cards).
2.2. ALDI Digital Gift Cards:
- are provided in such denominations as are communicated at the time of purchase;
- should be treated as you would treat cash (each Digital Gift Card contains a unique 28 digit barcode and 4 digit pin, and the total value of each card can only be redeemed once);
- can be combined with other ALDI Gift Cards;
- can be given freely to any other person (who ALDI will then consider the proper bearer of that ALDI Digital Gift Card);
- are only valid for five years from the date they are purchased (any amount left on an ALDI Digital Gift Card after this date shall be forfeited without notice to you);
- in pound sterling denominations (£) can only be used in ALDI’s stores in the UK; and
- in euro (€) denominations can only be used in ALDI’s stores in the Republic of Ireland.
2.3. If the value of a purchase you make with an ALDI Digital Gift Card is:
- greater than the balance of the ALDI Digital Gift Card being used, you will need to pay the difference by alternative means; or
- less than the balance of the ALDI Digital Gift Card being used, the remaining balance will remain on the ALDI Digital Gift Card.
2.4. You can check the balance of ALDI Digital Gift Cards at checkouts in-store.
2.5. If any item purchased with an ALDI Digital Gift Card is subsequently refunded or exchanged for an item of a lower value, ALDI will refund any money owed to you.
3. Restrictions on the use of your Aldi Digital Gift Card
3.1. ALDI Digital Gift Cards:
- cannot be exchanged for cash, change, vouchers or alternative gift cards;
- cannot be returned or refunded, except in accordance with your legal rights; and
- are not a cheque guarantee, credit or charge cards.
3.2. ALDI Digital Gift Cards cannot be used for the purchase of:
- ALDI or third party gift cards; or
- lottery tickets, scratchcards or related material.
3.3. ALDI reserves the right to refuse to accept an ALDI Digital Gift Card which ALDI believes has been duplicated or which ALDI otherwise suspects to be connected with criminal, fraudulent or malicious activity.
4. Legal
4.1. ALDI will not:
- be liable for lost or stolen ALDI Digital Gift Cards (or any amounts held on such cards);
- keep money deposited on ALDI Digital Gift Cards separate from its own funds; or
- pay interest on ALDI Digital Gift Card balances.
4.2. ALDI Digital Gift Card balances are not covered by the UK’s Financial Services Compensation Scheme or Financial Ombudsman Service or any compensation scheme in the Republic of Ireland. Such sums may be lost in the unlikely event that ALDI becomes insolvent.
4.3. Subject to your legal rights as a consumer, ALDI reserves the right to:
- amend these terms and conditions at any time; and
- take such actions in respect of the use and sale of ALDI Digital Gift Cards that it, in its discretion, deems necessary to protect its commercial interests (including the cancellation or suspension of ALDI Digital Gift Cards).
4.4. The laws applicable to any dispute in relation to these terms and/or your ALDI Digital Gift Card depend on the denomination of your ALDI Digital Gift card:
- if you have a pound sterling (£) ALDI Digital Gift Card, it is English Law and the non-exclusive jurisdiction of the English Courts; and
- if you have a euro (€) ALDI Digital Gift Card, it is Irish Law and the non-exclusive jurisdiction of the Irish Courts.